Freight Broker/ Dispatcher

US-CA-Bakersfield
2 weeks ago
Job ID
2017-1451
# of Openings
1
Category
Administrative/Clerical

Overview

This position is an experienced position assisting in, and participating in, periodic freight brokerage and dispatch duties. Freight brokerage duties include developing and managing outside carrier relationships. Dispatcher duties include periodic to regular supervision of OHK drivers, sub haulers and outside carriers. This requirement is to include communicating effectively and regularly with, but not limited to, sales staff, customers, suppliers and management.

Responsibilities

  • Freight Broker
    • Develop and manage a network of outside carriers to move freight in the most profitable manner.
    • Negotiate rates with carriers to meet margin requirements and ensure maximum profitability.
    • Meet or exceed required margin and revenue goals for their assigned branch.
    • Ensure customer satisfaction and adequate service levels where freight is picked up and delivered using safe, reliable carriers.
    • Build freight volume from existing customers.
    • Establish and maintain a book of regular business.
    • Maintain and build effective relationships with customers and carriers.
    • Solicit new sales by developing leads and cold calling potential customers.
  • Dispatcher
    • Understand and execute the delivery goal of 100% on time deliveries for OHK Transportation
    • Identify and understand critical issues, how to identify them and report for effective resolution
    • Effectively communicate issues and concerns to office manager or division manager and continue communication until resolution
    • Understand and apply skills necessary to perform a multitude of activities to complete tasks
    • Able to participate in periodic work schedules that can include weekend or traditional shift work

Qualifications

  • A high school diploma or GED
  • Minimum of three (3) years’ experience as a dispatcher/broker or similar role

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